Refund policy

Damaged, defective or wrong items

If your order arrives damaged, defective, or you received the wrong item, contact us within 30 days of delivery through our Contact page with your order number and a photo. We'll send a free replacement or a full refund. You won't need to send the item back.

Lost packages

If tracking shows no movement for more than 30 days, contact us and we'll send a replacement or a full refund.

Change of mind

You can request a return within 10 days of receiving your order. Items must be unused and in their original packaging. Contact us first through our Contact page and we'll send you the return address and instructions. Return shipping costs for change-of-mind returns are the customer's responsibility. Items sent back without first contacting us cannot be accepted.

Refunds

Once your return is received and inspected, or your damage claim is approved, we'll refund your original payment method within 10 business days. Your bank may take a few extra days to post the refund.

European Union

If your order ships to the European Union, you have the right to cancel or return it within 14 days for any reason, under the same condition requirements above.

Questions

Contact us anytime through our Contact page.